42% of Enterprise AI Pilots Never Reach the Business

The Sixth Sense of CX with NICE ENLIGHTEN

Most automotive enterprises have an AI story: pilots that improved accuracy, demos that earned applause. What hasn't changed is revenue, cost and cycle time, because those pilots never reached the systems where outcomes actually live, like pricing, sales, marketing and supply chains.

This guide breaks down the five interconnected barriers stopping AI from scaling: siloed data, workflow fragmentation, lack of orchestration, missing context and governance gaps, with real examples like a globalx` QSR that achieved a 3-5% sales lift through agentic personalization in just six weeks.

Download the guide for a practical roadmap to turn isolated AI experiments into durable, enterprise-scale assets.

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