Avoiding the 5 Major Pitfalls of Scaling AI Across the Enterprise

The Sixth Sense of CX with NICE ENLIGHTEN

Healthcare organizations have made significant investments in AI, yet many initiatives struggle to move beyond pilots. Isolated AI implementation has already shown value in documentation, patient access, revenue cycle, and clinical workflows, but disconnected systems, fragmented data, and governance challenges often prevent these innovations from delivering meaningful enterprise-wide impact. 

This practical guide explores the five most common barriers preventing organizations from scaling AI successfully and more importantly, it outlines practical approaches to overcoming these challenges so AI can move beyond isolated use cases and support coordinated, connected care. 

Whether you're evaluating agentic AI or exploring how to apply it for something like improving patient engagement across digital touchpoints, this guide provides actionable insights for healthcare leaders seeking measurable outcomes—not just more AI. 

Download the guide to learn how leading organizations are transforming fragmented AI investments into connected, governed capabilities that improve operational efficiency and create a foundation for enterprise scale innovation.

Fill out the form to access content

Please indicate the specific industry you are employed in*

By completing this form and downloading this whitepaper, you authorize Publicis Sapient companies Publicis Sapient companies to contact you about their products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as Publicis Sapient’s privacy policy practices and commitment to protecting your privacy, please review our Privacy Policy.








By submitting this form, you agree to have your contact information passed along for the purpose of following up on your interests and in order to receive communications regarding IBM products, services, and events. The data sent will be processed in Canada and provided to IBM who will assume responsibility for processing and Opt-out and Information Removal. For more information, please read our Terms of Use, Privacy, Opt-out & Information Removal below.