Revvity Signals' Synergy Software was developed in direct response to the key pain points identified by the company's research with a customer advisory board. Through extensive conversations with biopharmaceutical sponsors, the Revvity Signals team gained a deep understanding of the primary challenges that hinder smooth collaboration between sponsors and CROs.
One of the most significant hurdles lies in the communication and data exchange processes. Traditionally, sponsors and CROs have relied on email and spreadsheet attachments to share information, resulting in a number of issues.
Each CRO often has its own unique format for reporting experimental results, requiring custom code and data wrangling on the sponsor's side to integrate the data into a suitable format for analytics. Moreover, sponsors frequently find themselves having to send back up to 25% of the received data due to errors or missing information, further slowing down the collaborative efforts.