The future is here: The 5 biggest telecommunication trends for 2025 and beyond

The Sixth Sense of CX with NICE ENLIGHTEN

Complacency is not an option in the fast-evolving telecommunications, media, and technology (TMT) landscape. As we approach 2025, shifting demographics and the rise of streaming will reshape the industry. To thrive, leaders must harness AI to drive innovation and tackle emerging challenges. 

In 2025 Guide to Next, our TMT industry experts break down the top five trends that will shape the industry, based on an in-depth survey with global telco executives. 

Some of the actionable insights cover:

  • The increased and right uses for AI
  • Growing beyond subscribers
  • Leveling up sustainability with recycling programs
  • And more… 

Download the full report to gain the strategic advantage you need for 2025 and beyond.

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